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SEC-ENG SYSTEMS PRIVACY POLICY - PHONE APPS

SEC-ENG Systems bases the development of its privacy policies on the OAIC’s Privacy Management Framework: Embed Establish, Evaluate and Enhance. We may evaluate from time to time industry and government principles for best practice, to provide and enforce what we see as a world best practice.

 

The policies outlined in this document adopt the relevant Australian Privacy Principles (APPs) contained in the Privacy Act 1988, as well as the Privacy Amendment (Private Sector) Act 2000 where possible.​ A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

 

Definitions  

(EGIS Assist TM = App)

1. INTRODUCTION

Welcome to EGIS Assist tm ("we," "us," or "our").  

We are committed to protecting your privacy and complying with Australian privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application (EGIS Assist tm). By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the App.

2. COLLECTION OF PERSONAL INFORMATION

2.1. INFORMATION YOU PROVIDE

We may collect personal information you provide when you using the App, including but not limited to:

  • Personal details such as your name, email address, and phone number you submit through the App

  • User-generated content such as location data, names or other materials you submit through the App.

  • Payment information if you make purchases through the App.

2.2. AUTOMATICALLY COLLECTED INFORMATION

When you use the App, we may automatically collect certain information including:

  • Device information such as your device type, operating system, and unique device identifiers.

  • The use of this information is for the purpose of operating the App and improving the App for fault analysis

2.3. LOCATION INFORMATION

We will collect your location information if you grant us permission while using the Egis Assist App. This information may be used for various purposes, such as providing location-based services or improving our App and is only collected while using the App.

3. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  • To provide and improve the App's functionality and user experience.

  • To communicate with you, in responding to a lone worker or welfare check alarm while using the App.

  • To process payments, if applicable.

  • To send you updates, and other information about the use of our App

4. DISCLOSURE OF PERSONAL INFORMATION

 

We may disclose your personal information to third parties under the following circumstances:

Pertaining to the use of the App and in the event of an alarm event that has been triggered by the Egis Assist application, and or whereby we need to assist you in your welfare by use of the App:

  • With your consent.

  • To comply with legal obligations.

  • To protect our rights, privacy, safety, or property and that of our users or the public.

  • We shall not disclose any of this information for the purpose of marketing to any Third party. 

5. DATA SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

6. ACCESS AND CORRECTION

You have the right to access and correct your personal information held by us. If you wish to do so enquiries or concerns about privacy matters should be made in writing to:

The Managing Director

Sec-Eng Systems, PO Box 2285, Taren Point NSW, 2229

or via email to sales@seceng.com.au

7. CHANGES TO THIS APP PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revised policy on this page.

 

8. CONTACT US

If you have any questions or concerns about this Privacy Policy or our Data handling practices, please contact us at:

The Managing Director

Sec-Eng Systems, PO Box 2285, Taren Point NSW, 2229

or via email to sales@seceng.com.au

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